Your Privacy Matters

At SOUK•OWL, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.  

Information We Collect

We may collect the following types of personal information:  

  • Personal Information: This includes information you provide directly, such as your name, email address, phone number, shipping address, and payment information.
  • Account Information: Details about your SOUK•OWL account, including your username, password, and purchase history.
  • Device Information: Information about the device you use to access our website, such as your IP address, browser type, and operating system.
  • Usage Data: Information about how you interact with our website, including the pages you visit, the products you view, and the actions you take.  

How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To fulfill your orders, process payments, and deliver products.  
  • Customer Support: To respond to your inquiries and provide customer support.
  • Account Management: To manage your SOUK•OWL account and personalize your experience.
  • Marketing and Promotions: To send you marketing communications, including newsletters and promotional offers.
  • Security and Fraud Prevention: To protect our website and users from fraud and other security risks.
  • Legal Compliance: To comply with legal obligations and regulatory requirements.

Sharing Your Information

We may share your personal information with the following parties:

  • Third-Party Service Providers: We may share your information with third-party service providers who help us with our business operations, such as payment processing, shipping, and marketing.  
  • Law Enforcement: We may disclose your information to law enforcement agencies if required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, we may transfer your information to the acquiring company.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no security system is completely impenetrable.  

Your Choices

You have certain rights regarding your personal information, including the right to:

  • Access and review your personal information.  
  • Correct any inaccuracies in your personal information.
  • Request the deletion of your personal information.  
  • Opt out of marketing communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.  

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@soukowl.info.